Tried and tested business models are being challenged, networks and systems are converging, and customer loyalty is becoming increasingly hard to retain. Telecom service providers today are under pressure from the emerging technologies and OTT players who are bringing in a shift in the industry. Telecom service providers are transforming from being mere carriers to service enablers. Further, the industry is on the threshold of consolidation resulting from the changes in the political and legal environments.
MRBIT service offerings encompass strategic business and technology consultancy, systems integration for enterprises, operations – resulting in increasing cost efficiency, enhancing the customer experience and help in identifying new avenues for revenue generation.
- IT infrastructure and help desk services
- Billing solutions
- Report generation
- Voice and data integration services,
- Consulting services